Frequently Asked Questions

How long does delivery take?

Delivery time will be quoted when an order is placed. Goods are usually dispatched within 1-4 weeks depending on stock availability and your location.

Do you have minimum order?

Our minimum order for UK mainland is £400. For all of Ireland, minimum order is £700. For UK mainland orders, carriage is free of charge at orders over £700. For Ireland, carriage is paid at £1500.

Do you charge for delivery?

For UK mainland orders between £400 and £700, carriage will be charged at £32. For orders from Ireland, carriage on orders between £700 and £1500 will be charged at £75. For customers outside UK mainland and Ireland, please contact us for a delivery quote.

How do I contact McGowan and Rutherford Ltd?

Monday to Friday, 9am-5pm we can be reached on: 01638 554682.

The fax number is: 01638 554653.

The email address is: info@mcgowanrutherford.co.uk

For a specific member of staff’s email address, please call the number above.

Do you supply to interior designers?

We supply to any genuine trade customers, as long as they can prove they are a trade customer and can meet our minimum order requirements.

Do you have a catalogue?

Due to the regularity of new stock lines and our ever expanding range, our website, which is updated daily, is the best way to view our products.

What is your returns policy?

Customers are given 14 days to check goods that are delivered. In the unlikely event of a damaged item, we can either replace the item with our next delivery to you or credit the value of the item against your account. If customers choose to use our cash and carry service, it is the responsibility of the customer to check all items purchased, on site. Unfortunately, items not checked, may not be returned.